Patients Charter

With the risk of cross infection from HIV, Hepatitis-B virus and other diseases, Foot Respect has produced a Patients’ Charter to ensure the safety of the patients attending the surgery, the Foot Health Professional (FHP) and staff members.

1. Covid-19: For as long as the UK Government has guidelines to prevent the spread of the Covid-19 virus, both patients and staff must adhere to them. Those who have been vaccinated against Covid-19 are not exempt and must continue to comply. Your practitioner has been vaccinated against Covid-19.

2. All instruments are sterilised in an autoclave at the required temperature for the required time to achieve sterilisation. This is to prevent cross infection.

3. The surgery chair and work surfaces are disinfected between patients.

4. The FHPs hands are washed with medicated soap and fresh single-use examination gloves are worn for each new patient.

5. A full medical history of each patient is mandatory and will be taken on the first visit. 

6. Records will be kept up to date.

7. Patient information will remain confidential and will only be shared with a health professional such as your GP. 

8. The feet will be disinfected before they are treated.

9. When treatment requires the use of a scalpel, a new, sterile and disposable scalpel blade is used on each patient.

10. All procedures performed on the patient will include the latest aseptic techniques.

11. Foot Respect is committed to ongoing training to ensure the highest degree of treatment is delivered to the patient.

12. Foot Respect is committed to provide a professional, personal and outstanding foot health treatment to each and every patient.

The Charter has been designed to ensure your safety and to ensure that the FHP at Foot Respect adheres to the standards required to make your visit pleasant, beneficial and uneventful.